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Ford Mustang Mach-E tops JD Power EV ownership study in the US
The Ford Mustang Mach‑E has earned the highest owner satisfaction score in the 2026 U.S. Electric Vehicle Experience Ownership Study conducted by J.D. Power.
In the latest EVX Ownership Study, the Mustang Mach-E posted a score of 760 out of 1,000. The figure placed it ahead of other battery electric vehicles in the U.S. market, including the Hyundai IONIQ 6, which scored 748, and the Kia EV9, which received 745.
The study gathers feedback from EV owners after their first year of use. It looks at day to day driving experience, range accuracy, charging convenience, cost of ownership, vehicle quality and reliability, and the level of guidance customers receive when transitioning to electric mobility.
Results show that satisfaction is not based on specifications alone. Owners rate their vehicles on how well they fit into daily routines, how simple charging is, and how confident they feel behind the wheel.
Pedro Simoes, President and Managing Director of Ford Philippines, said the recognition reflects how owners experience the vehicle in real conditions. He added that the Mustang Mach-E represents Ford’s effort to deliver an electric vehicle that remains engaging to drive while offering practical usability and strong customer support.
The Mustang Mach-E is Ford’s all electric SUV that carries the performance character associated with the Mustang nameplate. It delivers quick acceleration, a spacious cabin layout, and a digital interface designed for everyday use. The model combines performance styling with SUV practicality.
The EVX study also highlights a broader trend. As electric vehicle adoption grows, customer experience plays a bigger role in ownership satisfaction. Ease of charging, clarity of information, and overall reliability now influence purchase decisions as much as power and range figures.
Ford said the ranking supports its global electrification push and reinforces its focus on building EVs that integrate smoothly into modern lifestyles. For markets like the Philippines, where interest in electric mobility continues to rise, such global recognition strengthens the brand’s position in the growing EV segment.
